Don't let downtime get you down
We help fixed wireless providers keep subscribers online during outages – and turn that reliability into a premium “Always‑On Internet” service you can resell.
We help fixed wireless providers keep subscribers online during outages – and turn that reliability into a premium “Always‑On Internet” service you can resell.
Every outage costs your WISP money – overloaded support queues, truck rolls, SLA credits, and churn. Even when the root cause isn’t in your network, you get all the blame.
Our managed failover platform lets you wrap automatic backup connectivity into a branded “Always‑On Internet” add‑on. Your subscribers stay online when their primary link has issues, and you turn the worst part of being an ISP – customer outages – into a new profit center.
Automatic failover keeps “my internet is down” calls from ever happening. Your helpdesk sees fewer tickets and can focus on real network issues instead of power blips and upstream problems.
Package failover as a branded add‑on for business and high‑value residential subscribers. You add new recurring revenue per site without rebuilding your network from scratch.
Keep POS, VoIP, security cameras, VPNs, and business critical cloud apps online when the primary wireless link drops. Your customers see you as a reliability partner, not just a bandwidth provider.
We help you choose the right backup path (LTE/5G or secondary access), provide repeatable configs, and support your team so you can roll out failover quickly across your footprint.
Our failover program is built for fixed wireless providers and can be packaged in a few simple ways: for business subscribers, for premium residential, and for your own operations and visibility.
We don’t price this like a one‑off end‑user service. Our failover program is built for multi‑line deployments, starting around 25 protected connections and scaling up from there. You get per‑line wholesale pricing with volume discounts, so the more subscribers you protect, the lower your cost and the more margin you keep when you resell Always‑On Internet.
Essential Failover
Business uptime
Critical Uptime
All plans are sold in multi‑line bundles starting around 25 lines. Higher line counts get deeper discounts so you can resell Always‑On Internet at healthy margins.
Have questions about how failover fits into your network and product lineup?
Here are answers to the ones WISPs ask us most often.
Our platform is designed to sit alongside your existing CPE and routing. It continuously monitors the primary fixed wireless connection, and when it detects problems, it automatically routes traffic over the configured backup path. When the primary recovers, it switches back without your customer having to do anything.
Most WISPs use LTE/5G as the backup, but you can also use a secondary wired connection or another wireless path where available. We’ll help you decide what makes sense for each type of subscriber.
Yes. When subscribers stay online during primary outages, they’re far less likely to call your helpdesk. Your team spends less time firefighting “is the internet down?” calls and more time on proactive work.
Absolutely. You can sell failover under your own product name (for example, “Always‑On Internet” or “FailSafe Business Internet”). We stay in the background as your technology partner.
Most providers package failover as a premium add‑on or a higher‑tier plan for business customers and critical residential users. We share best‑practice pricing models and help you choose something that fits your market.
If both links are unavailable, traffic will drop – but your NOC and support teams will see clear alerts so they can act quickly and communicate proactively with the customer.
Yes. The solution is compatible with your existing firewall, VPN, and security policies. Traffic over the backup link can be fully encrypted and treated just like your primary connection.
Once we understand your network and CPE standards, we can usually get a pilot running quickly with a small group of subscribers. From there, you can roll out templates across more locations at your own pace.
Our program is designed for the typical WISP — many of our partners have a few hundred subscribers, not tens of thousands. Volume tiers usually start around 25 protected lines, so you can begin by covering your most outage‑sensitive customers and expand over time. As you add more lines, your per‑line price drops and your resell margin increases.
Tell us a bit about your network and subscriber base, and we’ll map out how an Always‑On Internet add‑on could work for your WISP – from pilot through to full rollout.